Odaily Planet Daily News: Binance responded to "hackers stealing coins by sending red envelopes" by stating: "Based on the existing investigation results and the information we have, we preliminarily suspect that the user's device may have installed malicious plugins/software, which led to the continuous theft of the user's email, Google Authenticator, Binance account and other account information by hackers. Based on this, hackers simulated the user's commonly used devices and IP environment, so the verification process during the red envelope initiation process was successfully passed by hackers, ultimately resulting in the theft and transfer of funds. It should be noted that when users send red envelopes for payment on the Binance platform, they need to verify their payment PIN code/fingerprint or facial ID/authentication app/email. Therefore, the reason why the user's account assets were stolen through the red envelope function is due to the theft of their relevant personal information mentioned above. We strongly recommend that the user choose to report and handle this incident. The Binance security risk control team will assist in providing all the information we have and, based on the user's cooperation, further investigate their device to jointly identify the final cause. It also reminds all users to remain vigilant and raise safety awareness at all times, and to use safe and clean equipment. Pay attention to preventing security risks of accounts and devices to ensure the safety of personal assets.
