Execs from PayPal, Robinhood, Public.com and 248 Ventures said the way to move retail into crypto and AI is to slow down, show your work, and put users back in control.
What to know : Executives from PayPal, Robinhood, Public.com and 248 Ventures said at CoinDesk's Consensus Miami conference Tuesday that the bottleneck for crypto and AI-product adoption is not technology alone, but user trust earned through visible, controllable design. Robinhood VP of Crypto Institutions Nicola White said 50% of Robinhood's new platform users in Q1 were first-time investors and warned that retail-facing 100x-leverage perpetuals are a risk the industry should be slowing down to address. Public.com CFO Sruthi Lanka predicted that retail users will increasingly "make the wealth manager redundant," and 248 Ventures' Lindsey Bell projected that 80% of Americans will be operating with at least one AI agent by early 2027.